Gaming is meant to be fun — not stressful. Super Game believes every player has the right to know their own limits, and all the tools to help you stay within those limits are available on our platform, completely free of charge.
These tools are completely free on Super Game and available to all members
Set your own daily, weekly, or monthly deposit limits. Lowering your limit takes effect immediately. Increasing it requires a 24-hour waiting period — this is intentional by design.
Take a break from gaming for anywhere between 1 day and 6 weeks. Deposits and betting are disabled during this period. Your account reactivates automatically once the break ends.
For a long-term break, you can close your account for anywhere between 6 months and 5 years. Your account cannot be reactivated during this period — the decision is final.
A reminder will appear every 30, 60, or 90 minutes showing how long you've been playing and how much you've won or lost. It keeps you aware of where your time and money are going.
Your session ends automatically once you reach a set loss amount. Daily, weekly, or monthly Loss Limits can each be configured separately. This helps prevent emotional decision-making after a losing streak.
If you're struggling, Super Game's support team is here to help — completely confidentially. We'll listen without judgment and help guide you in the right direction.
Take a few simple steps to protect yourself
Log in to your Super Game account on the app or website, then click the profile icon in the top right corner.
From the profile menu, select the "Responsible Gaming" option. You'll find all the tools in one place.
Choose what you need — a Deposit Limit, Reality Check, or Cooling-Off period. Set the amount or timeframe and confirm.
Reducing limits or activating a restriction takes effect instantly. Only increasing a limit carries a 24-hour cooldown — giving you time to reconsider.
If you can't set the limits yourself or feel it's urgent, type "Responsible Gaming Support" in live chat — our team will assist you right away.
If you or someone you know is struggling, don't wait — contact support now. No judgment, just help.
Super GameAt Super Game, responsible gaming isn't just a page or a policy — it's core to who we are. We believe online gaming should be entertainment, just like watching a film or following cricket. But when entertainment turns into an obsession, it stops being fun and starts causing harm.
We understand the reality in Bangladesh — many players bet using household money, chase losses out of fear of falling further behind, and keep it hidden from their families. Breaking this cycle is hard, but it's not impossible. Super Game wants to be by your side every step of the way.
Among people who play online games worldwide, a small but significant proportion develop problematic gaming behaviour. In Bangladesh, this number has grown alongside the rapid expansion of mobile internet access.
Don't be ashamed to admit there's a problem. It's not a character flaw — it's a real issue with real solutions. Thousands of people have worked through it, and you can too.
Super Game does more than just provide tools. We actively monitor for potentially risky behavior. If a member's gaming patterns show concerning changes — such as suddenly playing for much longer sessions or continuing to place large bets after repeated losses — our support team will reach out directly to check in.
Registration by minors is strictly prohibited at Super Game. Age is verified at sign-up, and KYC documents may be requested if concerns arise later. If a family member believes their underage child is using Super Game, please contact our support team and we will investigate.
The first step to responsible gaming is being honest with yourself. Ask yourself these questions from time to time:
If you answered "yes" to two or more of these questions, take a moment to pause and start using Super Game's protection tools, or reach out to our support team.
Is someone close to you spending too much time or money on online gaming? Want to help them? Super Game believes family support is the most powerful resource there is.
Approach them with concern, not anger or criticism. Let them know you care about them and that the situation worries you. Super Game's support team can also guide family members — helping you know what to say and where to find help.
Remember, acknowledging the problem is the first step toward solving it. Super Game is committed to standing by you and your family every step of the way.
Answering these questions honestly will give you a clear picture of where your gaming habits stand
Do you set a gaming budget in advance and stick to it without going over?
Do you hide your gaming from family or friends, or lie about it?
Do you keep placing bets one after another trying to win back what you've lost?
Do you feel restless or irritable when you try to stop gaming?
Do you feel that gaming is having a negative impact on your work, studies, or relationships?
Do you find yourself turning to gaming to cope during difficult times in your life?
If you answered "yes" to two or more questions, activate Super Game's protection tools or talk to support. No judgment — just help.
Log in to activate the toolsUse Super Game's responsible gaming tools to stay in control of your limits. Keep entertainment where it belongs.
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